Privacy Policy

Who we are

Vintage Florida operates www.vintageflorida.com, an online shop and editorial site based in Florida. This policy explains what information we collect, why, who we share it with, and the choices you have. It applies to the website and to orders placed through it.

What we collect

When you place an order, our checkout is provided by Shopify and collects the information needed to complete it: your name, shipping and billing address, email address, phone number if you give one, and the items you bought. Payment details are handled by Shopify and its payment processors. We never see or store your full card number.

When you write to us through the contact page, the submissions page, or by email, we keep your message and your email address so we can reply.

When you browse the site, our hosting provider, Vercel, records anonymous, aggregated analytics such as page views, the country a visit came from, and page load times. This analytics service does not use cookies and does not identify individual visitors.

We do not run advertising trackers or social media pixels on the site.

Cookies

The site itself sets no tracking cookies. Shopify sets the cookies it needs to run the cart and checkout, such as remembering what is in your bag. You can clear or block cookies in your browser; the cart will not persist if you do.

How we use information

To fulfill and ship your order, send order confirmations and shipping updates, answer your messages, handle returns, keep the site working and secure, and understand in aggregate which pages people read. We do not sell personal information and we do not send marketing email unless you have asked us to.

Who we share it with

We share information only with the services that help us run the shop, and only what each one needs. Shopify hosts our store, processes orders and payments, and stores customer records. Printful prints and ships our made-to-order goods and receives your name, shipping address, and the items ordered. Shipping carriers receive your name and address to deliver packages. Vercel hosts the website and provides the anonymous analytics described above. We may also disclose information where the law requires it.

How long we keep it

Order records are kept for as long as we need them for accounting, tax, and warranty purposes. Messages are kept until the matter they concern is closed. Aggregated analytics contain no personal information and are kept indefinitely.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep for completed orders. Write to us through the contact page and we will respond within 30 days. If you are in a jurisdiction that grants additional rights, such as the European Union, the United Kingdom, or California, those rights apply and we will honor them.

Children

The site is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us personal information, contact us and we will delete it.

Security

The site is served over HTTPS. Orders and payments are processed on Shopify's PCI-compliant infrastructure. No method of transmission or storage is perfectly secure, but we use reputable providers and limit what we collect.

Changes to this policy

If we change how we handle information, we will update this page and the effective date at the top. Material changes will be noted on the page for at least 30 days.

Contact

Questions about this policy or your information can be sent through our contact page.

Shipping, returns, and terms are on the Policies page. To reach us, use the Contact page.